Refund policy

RETURN & EXCHANGE POLICY

Regular Outcast Support Apparel

We accept exchange requests within 14 days of delivery for eligible, non-custom items. Items must be unworn, unwashed, unused, and returned in their original condition. Refunds are not offered for sizing issues or changes of mind.

Customers are responsible for return shipping and the shipping cost for the replacement item. Original shipping charges are non-refundable. Items returned without prior approval will not be accepted.

Final-Sale Items

The following items are final sale and cannot be returned or exchanged:

• Custom or personalized merchandise
• Made-to-order items
• Locked In/private-collection merchandise
• Clearance or discounted items
• Items that have been worn, washed, altered, or damaged after delivery

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, contact us through our website within 7 days of delivery. Include your order number and clear photographs of the item and packaging. If the issue is confirmed, we will arrange a replacement or another appropriate resolution at no additional cost.

Order Changes and Cancellations

Contact us immediately if you need to change or cancel an order. Once production or order processing has started, changes and cancellations may not be possible.

To request an exchange or report an order issue, use the Contact page on our website and include your order number.